Medilife Farma

How to apply

Syai®

Video tutorial

For patients

Installing the Syai app

Sign-up, sensor pairing, first glucose readings

For clinicians

Installing Syai Doctor

Clinic onboarding, adding patients, AGP reports

For family

Installing Syai Link

Connecting to a patient's sensor and configuring alerts

Download the app

Step 1 of 12

Download the app

Find and install the Syai app from the App Store or Google Play. Open the store on your phone, search for "Syai", and tap Install.

Scroll down
Step 1. Register

Step 2 of 12

Step 1. Register

Open the app and tap "Register". If you already have an account, tap "Sign in".

Enter your email

Step 3 of 12

Enter your email

Enter a working email where you can receive a confirmation code. Accept the terms of use and privacy policy.

Personal information

Step 4 of 12

Personal information

Fill in your first name, last name, sex and date of birth. This information is required to calculate the correct glucose target range. The app will also request Bluetooth, notification and location permissions — all of them are required for the sensor to work.

Step 2. Install the sensor

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Step 2. Install the sensor

On the Syai home screen, tap "Install new sensor" and follow the on-screen prompts.

Activate the sensor

Step 6 of 12

Activate the sensor

Scan the QR code on the applicator, or enter the serial number (SN) manually. The QR code and SN are printed on the outside of the applicator and on the packaging.

Step 3. Wipe the application site

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Step 3. Wipe the application site

Wipe the application site with alcohol pads and let it dry completely.

Choose the back of the upper arm

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Choose the back of the upper arm

Pick the back of the upper arm — between shoulder and elbow — as the application site. Avoid scars, moles, stretch marks and skin folds.

Open the lower applicator cover

Step 9 of 12

Open the lower applicator cover

Twist and open the lower cover of the applicator. The applicator is ready only once the cover is removed.

Remove the protective cap

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Remove the protective cap

Remove the protective cap from the top of the applicator. Do not touch the sensor with your fingers.

Press the applicator and click the button

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Press the applicator and click the button

Press the applicator firmly against your arm and click the button. Application takes 1 second and is virtually painless.

Press the tape edges around the sensor

Step 12 of 12

Press the tape edges around the sensor

Gently press the tape around the sensor edge so it sits firmly on the skin. The sensor is set — readings start flowing after a 60-minute warm-up.

Don't apply to irritated skin

Important

Don't apply to irritated skin

Redness, rash, or an open wound reduce reading quality and can trigger an allergic reaction.

Switch arms each time

Tip

Switch arms each time

Alternating left and right arms lets the skin rest and extends its tolerance for adhesives.